0121 6738920

Local Locksmith  Local Prices

F.A.Q’s

Genuine questions I have been asked over the years

• How do I know you are any good?

I can be checked out here http://www.checkatrade.com/ClementsLocksmiths/ I also train the Police & fire service and have a training school based at police headquarters. You obviously have to have credibility to achieve this.

• I have been robbed and they have stolen all my cash cards and cheque book – how do I pay?

We can work something out at our discretion – it maybe an option that your insurance company will pay us direct.

• Do you take credit cards?

Yes we take debit and credit cards – there is no charge for a debit card but a 2.5% charge for a credit card.

• Do I have a choice of what like I can have fitted?

Absolutely – I carry a lot of stock suitable for all budgets.

• How come you work on fixed prices when others charge by the hour?

Because I have been doing the job a long time and after asking you a series of questions on the telephone we will be able to identify your problem – there is no substitute for experience!!

• Do I get a guarantee?

Of course!! – I will provide you with a full itemised bill and full written guarantee.

• Do you do an OAP & Student discount?

Yes

• I haven’t seen my elderly neighbour for a few days can you open the door for me just to check that they are ok?

Yes I can – HOWEVER you have to call the police 1st and advise them that I am on my way and arrange a time that I and the police will be in attendance at the same time. I cannot gain entry to a property that I do not have the occupier’s permission to, unless there is a warrant or the police are present.

On the same note if you call the police to gain entry without a locksmith   - it is highly likely entry will be gained via destructive methods.

• Do you have insurance in place?

Yes I have full public liability insurance – that has never been used I hasten to add.